Providing high quality care to our patients is foundational at HCA. It goes to the core of our mission to improve human life. The ability to provide this level of care requires a team of dedicated and professional caregivers but it also demands the skills of professionals who are behind the scenes, supporting those who deliver care.
In the last few years, there has been an explosion of technological development in our everyday lives – how we decide where to eat and book restaurants reservations to the types of devices we can use to video chat with our loved ones in different cities.
Time is of the essence when it comes to treating stroke victims and other critical-care patients. Often that means making quick decisions about sending a patient to another facility if there’s no doctor onsite when the patient comes in. To connect physicians to patients in outlying areas, Plaza Medical Center of Fort Worth rolled out the ‘doc bot,’ a robotic communications system that lets a doctor see and interact with a patient elsewhere. The technology adds a layer of personal treatment, letting the doctor actually see the patient as well as their diagnostic tests, said Sharon Eberlein, Neuroscience Program Director.… Read more.
Last month I told you about the 14th annual Patient Safety Congress that I would be attending in Washington, D.C. with a few of my HCA colleagues who were presenting. As has been the case in the previous events put on by the National Patient Safety Foundation, this year’s proved to offer another enriching and inspiring few days. There were so many positive things that stood out to me this year that it would be near impossible to name them all. So I created a short list of things that were highlights for me. Simulation has become a distinguishing component… Read more.
Today, I am pleased to announce the release of a checklist created by senior leaders and CEO’s from 11 health systems, including HCA—under the auspices of the Institute of Medicine (IOM)—to promote high-value healthcare. The CEO Checklist for High-Value Health Care provides ten strategies to help hospitals reduce waste and improve patient outcomes, and we are honored to be a contributor. The creation of the checklist comes during an important time for healthcare. Increasingly, those who purchase healthcare are seeking providers that deliver high-value care, and we at HCA understand that there’s a business case for providing high quality, efficient care.… Read more.
At its core, patient safety is about making improvements to the healthcare system that result in the safest environment and procedures possible for patients. Because of this, our hospitals are always looking for opportunities to improve. Not surprisingly, one of the best ways to find out how you can do better is to ask the people you serve: the patients. Many of our hospitals have started patient advisory boards where patients are invited to give feedback on how they can improve. That’s what we do at Raulerson Hospital, where I’m privileged to serve as CEO. Every quarter, we randomly select… Read more.
It’s easy to think that patient safety is completely reliant on healthcare providers like doctors and nurses. But a patient is not someone who is there to simply receive instruction. Yesterday, Dr. Perlin and Diane Pinakiewicz spoke about the role of the patient in patient safety. They are part of the care team and should actively participate in care decisions. Like Diane said, nobody knows more about the patient than the patient. In fact, a 2008 study showed that patients who are more engaged in their care, have better outcomes. At our hospitals, we have worked to create an environment… Read more.
Yesterday, we talked broadly about Patient Safety Awareness Week in order to provide more context around the movement. Today, we’re going to go a little deeper. Recently, I sat down with HCA’s Chief Medical Officer Dr. Perlin and the President of the National Patient Safety Foundation, Diane Pinakiewicz to discuss patient safety. I wanted to hear their thoughts on how far we’ve come, what’s on the horizon and the roles that both patients and their providers (nurses and doctors) play in improving patient safety. We recorded the conversation and separated the audio by each question, below. This is a great discussion… Read more.
March 4– 10 is Patient Safety Awareness Week, a national education and awareness-building campaign started by the National Patient Safety Foundation focused on improving patient safety. During this week, we will highlight our commitment to patient safety in the communities we serve. The info-graphic below illustrates 5 ways patients and healthcare providers (like doctors and nurses) can partner to make care safe. For example, did you know that patients are key members of the care team, and are encouraged to speak up if they have questions or concerns? Learn more below.
What comes to your mind when you hear the words “healthcare innovation”? My guess is that most of us think about new medicines or procedures.