Financial Impact Appeal Deadline Date Edit, DeAnna Hartz, BPG OR CPT Tracker: Inpatient OR procedures for Inpatients Only, Jill Hartman, Corporate Strategies for Hip and Knee Patients for Early Mobilization, Tamara Speed, East Florida Division Pathology Box, Jack Simmerman, Gulf Coast Division Automated Journey Based Testing/QA Engineer Position, Philmore Browne, HealthTrust – Parallon Supply Chain Solutions Breaking Eggs = Big Savings for Nuclear Medicine Department, Mable Joyce, North Florida Division Give Nurses Time Back | Medical Surgical Communication Center – Call Center, Joseph Clark-Thrower, North Texas Division eRecon Balance Sheet Reconciliation, Leanne Rayo, PSG Rental Returns System, Julie Brawner, TriStar… Read more.
Compassionate Care Debra Cannon, Spotsylvania Regional Medical Center, Capital Division Patrick McNicholas, Las Palmas Medical Center, Central West Texas Peyton Olden, Wesley Healthcare, Continental Division Yani Pascual, Mercy Hospital, East Florida Division Kathy Bush, Riverside Community Hospital, Far West Division Lori Runkle, Alaska Regional Hospital, Mountain Division Emily Zimmerman, Green Oaks Hospital, North Texas Division Florence Reed, Colleton Medical Center, South Atlantic Division Julie Freeman, Centennial, TriStar Division Diana Donnelly, Fawcett Memorial Hospital, West Florida Division Professional Mentorship Lindsey Baker, Frankfort Regional Medical Center, Capital Division Elizabeth Stanton, Rose Medical Center, Continental Division Linda Dhennin, Riverside Community Hospital, Far West… Read more.
Physician Dr. Stacie Bush-Veith, Heart Hospital of Austin, Central West Texas Division Dr. Rabiya Suleman, Overland Park Regional Medical Center, MidAmerica Division Dr. Brandon J. Fisher, Ogden Regional Medical Center, Mountain Division Dr. Jason West, Denton Regional Medical Center, North Texas Division Dr. Kimberly Sudheimer, Trident Medical Center, South Atlantic Division Dr. Daniel Robitshek, Redmond Regional Medical Center, TriStar Division Dr. Rolando Rodriguez, Brandon Regional Hospital, West Florida Division Employee Diron Lane, LewisGale Hospital Montgomery, Capital Division Ramon Austria, St. David’s North Austin Medical Center, Central West Texas Division Telly DeBourts, Rose Medical Center, Continental Division Lisa Schaffer, MountainView Hospital,… Read more.
Financial Impact Recipient: Joanne T. Orlando, RN, Mountain View Hospital, Las Vegas, NV When Joanne Orlando quotes Nobel Prize winner Linus Pauling, she’s not referencing a book. She’s spent time with the gentleman, and the lessons she learned are helping Sunrise Hospital in Las Vegas offer better and more efficient care. “When I was managing a critical care unit, [Pauling] had a friend who was in the ICU,” recalls Orlando, now the director of clinical research at MountainView Hospital. “We spoke many times, and I will always remember him saying that inventions don’t come from something obscure or way out of… Read more.
Quality & Patient Safety Recipient: Tricia Casler, RN, St. David’s South Austin Medical Center, TX Getting patients to take medication properly during a hospital stay can be difficult — after discharge, it can be almost impossible. This isn’t because the patients don’t want to comply, but rather because they can get lost in a sea of directions, timelines, contra-indicators and other prescription complexities. Enter the Mug Shot, a sticker that goes on a patient’s water bottle and uses simple language to outline the purpose and possible side effects of each medication. Since creating the program and rolling it out at St.… Read more.
Service Excellence Recipients: Megan Gallegos, RN, Plaza Medical Center of Fort Worth Shawn Lewis, RN, Plaza Medical Center of Fort Worth Like a lot of good ideas, the concept of an ER concierge came at the end of a long day. Happily for patients at Plaza Medical Center of Fort Worth, the late hour didn’t get in the way of implementation. “We’d been helping out with a very full department, and when we came back to our office we picked up an earlier conversation about how we can help people find the role that allows them to be successful,” explains Megan Gallegos, director of… Read more.
IN RECENT YEARS, HCA has been successfully growing its behavioral services at facilities near military installations in order to address the needs of military personnel returning from active duty. In recognition of the increasing demand, even more services are being added across the entire company. “Behavioral Health providers have been scrambling to add services in their communities, whether that’s for service personnel or other groups,” says Terry Bridges, President of Behavioral Health Services for HCA. “We have been working with the military as they try to do a better job of identifying soldiers at risk, and help them with treatment… Read more.
EMERGENCY DEPARTMENT STAFF at all HCA hospitals move quickly to provide the best patient care, but sometimes there’s a bottleneck between the intake process and the next step in care for some of those individuals. That could result from a facility not having a specialist on staff, or not on-site when the patient is being seen. Across HCA, telemedicine programs are providing a solution that offers patient-centric care, close to home. Currently these programs are creating efficiencies in many different service lines, including behavioral health, stroke and pediatrics, across HCA, including Texas, Kansas, Colorado, Florida, Virginia and Utah. Denver’s rural… Read more.
WHEN THE MANAGEMENT TEAM at Fort Walton Beach Medical Center got the results from HCA’s annual Employee Engagement Survey in 2011, they got some very specific marching orders. And they acted upon them, says Julia Truman, Vice President of Human Resources. “Our leadership team dove into the results in order to move forward in a specific and meaningful way.” Truman says. “Employee Engagement and specifically employee morale are critically important to our administrative team. We know that employee satisfaction and patient satisfaction go hand in hand.” Fort Walton Beach Medical Center (FWBMC) employees said they wanted better communication and more… Read more.
THE CARE PROVIDED IN HCA HOSPITALS IS EXCELLENT, but if patients don’t take their medications properly, or see their physicians after discharge for aftercare visits, then often they become ill again. Working to ensure that patients continue to receive excellent care after they leave the hospital has long been a goal for HCA. Now, through the use of five call centers around the country, along with specialized software and mobile technology, patients are getting follow-up care within days, even hours, of discharge. “The contact centers are part of a larger initiative around patient satisfaction,” says Deb Reiner, Vice President of… Read more.