Executive Perspective

Recognizing and supporting our people

There are many factors that contribute to HCA’s leadership position in healthcare, but one of the most important will always be our people. We see the impact of personal interactions in every part of our organization, from gracious volunteers greeting guests in our hospital lobbies, to talented clinicians and staff in every department, and the skilled physicians and nurses at the bedside. It’s what makes our facilities attractive for our patients and great places to work; and, why improving the patient experience is always our collective goal.

This compassion is what brings many to a career in healthcare. The immense personal satisfaction of helping people when they need it most is a benefit beyond measure.
 It’s this same desire to help that leads many HCA employees to give generously to a wide variety of charitable organizations. In recognition of this spirit, I’m happy to say that HCA is committing $5 million toward a matching gifts program for all benefits-eligible employees in our company. This new program, which starts July 1, will match up to $500 to an employee’s charity of choice and an additional $500 to the HCA Hope Fund, assisting our own employees in need.

But people throughout HCA routinely contribute in many ways other than financially. Honoring those who embody our culture through truly outstanding philanthropic achievement, the Frist Humanitarian Awards program recognizes physicians, staff and volunteers at every hospital, and then also at the division and national levels. These awards are the highest honor HCA bestows. As you meet this year’s national award recipients and finalists in this issue, you’ll marvel at just how much these individuals pack into a single day, and the remarkable differences they make in their professional lives and through their incredible volunteerism.

This year, we are proud to announce another awards program, the Excellence in Nursing Award. By honoring nurses in the areas of mentoring and compassionate care, these awards showcase the time and attention these caregivers devote to patients and families as well as to their fellow nurses. I know you’ll be inspired by these honorees and what they accomplish through a mix of incredible skill and can-do spirit.

Lastly, we recognize our Innovators Award winners in this issue. At HCA, we encourage employees to approach their careers with an entrepreneurial spirit. Where are the opportunities for improvement, for new ways of doing things in your daily work? Once again, this year’s national and division Innovators Award winners demonstrate why our people are the company’s best asset.

Honoring stellar performers and continually improving HCA as a workplace for physicians, employees and volunteers is an important way to harness the power of individuals. All these efforts point to the ultimate goal of making sure our high-quality care is provided through an inviting, compassionate, professional experience for our patients. At its core this is one of HCA’s fundamental values. As co-founder Dr. Thomas Frist Sr. often said, “good people beget good people.”

Sincerely,

R. Milton Johnson
Chairman and CEO